Senior FinancialConcierge ServicesWhen paperwork piles up, a family member needs to step in, or a move brings new questions, you do not have to sort through it alone. Senior Financial Concierge Services helps older adults and families get organized, keep everyday financial responsibilities on track, and navigate life’s transitions—with you in control.
Serving Chesapeake, Virginia Beach, Norfolk, Portsmouth, and Suffolk, Virginia with flexible support—in your home when helpful, and by phone, video, or secure digital methods when an in-person visit isn’t necessary.
Bills, paperwork and everyday financial responsibilities can become harder to manage as life changes. Senior Financial Concierge Services helps older adults and families stay organized and keep up with the details.
Founded by retired financial advisor Wayne Creef, SFCS grew out of practical needs he saw firsthand during nearly 30 years working with clients.
Three hypothetical examples of when a little organization and follow-through can help.
Imagine your spouse usually handles the bills. An unexpected hospital stay leaves you looking for due dates, insurance information, and trusted contacts. SFCS can help put the essential information in one clear starting place.
Imagine helping with your grandchildren while also supporting an aging parent. Separate household records, reminders, and an agreed follow-up list can make the paperwork easier to manage—with each person's permission.
Imagine comparing two senior living communities with different fees and included services. SFCS can organize the quoted costs, show what would change in the household budget, and prepare questions for your next conversation.
Whether you live nearby or across the country, it can be hard to know what has been handled and what still needs attention.
We work with your parent at their pace and with their permission. With authorization, you receive updates on completed work, open questions, and next steps. Your parent remains in control of their decisions.
When additional authority is needed: A separate limited financial power of attorney arrangement may allow SFCS to carry out specifically authorized tasks, with defined limits and safeguards. Learn about Authorized Financial Administration →
Talk about support for your family →Paper records are welcome.
Technology is available when helpful. It is never required.
Hear Wayne explain how he helps older adults and families with everyday financial responsibilities.
See how thoughtful, respectful support can simplify the financial details without taking away your independence.
Hi, I'm Wayne Creef, founder of Senior Financial Concierge Services. After more than 30 years as a financial advisor specializing in retirement planning, I founded this business to provide experienced, dependable help with the everyday financial details that can gradually become overwhelming. I spent more than 20 years serving clients at Merrill Lynch and concluded my financial advising career at Raymond James.
You know the sense of relief you feel after finally organizing a room that's become cluttered or cleaning out a pantry and discovering that everything is easier to find? The room hasn't changed in size, but it feels calmer, more useful, and easier to manage. Your financial life can feel the same way.
Over the years, bills, statements, insurance paperwork, online accounts, passwords, automatic payments, and important documents can accumulate. Even when everything is basically under control, keeping track of it all can become tiring. I help older adults organize and simplify those everyday financial details.
That may include sorting financial mail, establishing a bill payment system, organizing medical bills, reviewing household records, documenting online accounts, or creating a clear inventory of estate and legacy information. If ongoing help would make life easier, I can also assist with routine bills, records, follow-up, and regular reporting. That can include reviewing account activity and bringing unusual or unfamiliar transactions to your attention, adding another layer of awareness while you remain in control.
We can meet in your home when hands-on assistance is helpful or work remotely when an in-person visit isn't necessary. You remain in control of your money, accounts, and decisions. My role is to provide practical, dependable support based on what you need and how involved you want to remain.
The goal is simple, a financial life that feels organized, manageable, and easier to navigate. That is financial confidence for aging well.
Wayne’s own family caregiving experience shapes practical support that respects your loved one while helping your family carry the details.
When someone you care about begins having difficulty managing bills, mail, medical paperwork, or important financial information, it can be hard to know how or when to step in. Hi, I'm Wayne Creef, founder of Senior Financial Concierge Services. After more than 30 years as a financial advisor specializing in retirement planning, including more than 20 years at Merrill Lynch and concluding my financial advising career at Raymond James, I understand the financial responsibilities families face as parents grow older.
I understand them personally, too. At one point, I was helping my daughter move into her college dorm at the same time while helping my parents move into a senior living community and supporting them through chronic health challenges. I know what it feels like to balance your own responsibilities while trying to make sure nothing important is overlooked for someone you love.
I help families organize bills, mail, accounts, medical paperwork, long-term care insurance claims, estate and legacy information, and the practical financial details involved in a senior living transition. I can also provide fraud awareness, monitor account activity for items that may require attention, and maintain clear records of work completed. The goal is not to take independence away from your loved one.
It is to provide respectful support while helping everyone understand what has been handled and what still needs attention. With the client's written permission, I can also provide regular reports and coordinate with authorized family members, attorneys, accountants, financial advisors, and other trusted professionals. You don't have to carry every detail alone.
Calm, experienced support can make the responsibility feel more manageable for you and for the person you care about.
During nearly 30 years as a financial advisor, I saw clients who had trusted professionals helping with important decisions but still needed hands-on help with everyday details. Bills needed paying, paperwork needed attention, and families needed help following through, especially during a move, illness or the loss of a loved one.
I founded Senior Financial Concierge Services to address those needs. Today, I help with daily money management, financial organization, transitions and administrative support for executors.
My experience helps me understand how these responsibilities fit together. My work now is practical support: helping people keep up with the details while their advisors, attorneys and other professionals continue in their own roles. SFCS does not provide investment, legal or tax advice.
An organized system helps you find important information. Regular reporting helps you see completed work, upcoming responsibilities, and questions that need a decision.
Explore our sample reports to see how the work can be documented and shared with the people you authorize.
View sample reportsYou do not need to arrive organized or know exactly what to ask for. We start with your priorities and agree on the work together.
We start with a complimentary, confidential conversation about what you need, what is working, and what is not.
We put the proposed work, fee, permissions, and schedule in writing. You can review the scope and ask questions before agreeing to begin.
Once you agree, we begin the defined project or ongoing support. We organize the relevant records, follow up on agreed tasks, and explain what still needs your attention. With permission, we keep chosen family and professionals informed.
Wayne is a member of the American Association of Daily Money Managers.
View Wayne’s member listing →Wayne is a member of PALS (Professionals of After Loss Services).
Learn about PALS →Wayne completes and passes a background check every two years, as required by AADMM.
Insured through Lloyd’s of London.
You remain in control. We use clear authorizations, appropriately limited access, secure practices, and established tools to support the work.
Your accounts and funds remain in your name. Ordinary support follows your written permissions and approval policy. A separate limited financial POA engagement allows only specifically authorized tasks, with defined limits, verification, records, and reporting. It begins only after the required documents, insurance, and institutional acceptance are in place.
Yes. Bill payment can be part of ongoing financial administration, alongside reviewing statements, maintaining records, tracking issues, and following up. Payments require written authorization and agreed safeguards.
Not at all. We meet you where you are. Your system can be digital, paper-based, or a practical combination of both.
Yes. With your permission, we coordinate with family, attorneys, CPAs, financial advisors, care managers, and other professionals. We complement their work through records, status updates, and administrative follow-through.
Your introductory conversation is complimentary and confidential. We’ll discuss your needs, answer your questions, and explore whether SFCS is a good fit. You do not need to choose a package or gather financial records before we talk.
Office meetings by appointment. In-home and remote appointments are also available.